Login

Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Paya Products

    Topics on Paya Products

    Learn More About Paya's Products

    What IP addresses should I whitelist to access Paya products?

    When should I void/refund an ACH transaction?

    How long does a credit/refund take to reflect on a customer's bank account?

    What is SwiftSettle?

    Paya Connect

    View all topics

    Are there developer tools for Paya Connect?

    Paya Convenience Fees

    Paya Virtual Terminal

    View all topics

    Test Account Numbers for the Virtual Check/EFT/ACH

    Virtual Terminal FAQ

    ACH-NACHA Correction and Reject Codes

    Paya Connect Desktop

    View all topics

    Paya Connect Desktop Table of Contents

    What Swipers are Supported by Paya Connect Desktop?

    Paya Connect Desktop Release Notes for June 17th, 2019

    Paya Exchange Products

    View all topics

    Error: System.ArgumentException: Font 'Verdana' does not support style 'Regular'

    Error: The Underlying Connection was Closed: Could not Establish Trust Relationship for the SSL/TLS Secure Channel

    How to Resolve an Invalid Date Error Message when using a Valid Expiration Date through the Sage Exchange Desktop

    Paya Services

    View all topics

    ACH Debit Authorization Form

    Check and ACH Processing Best Practices Guide

    Paya Services IP Address Changes

    Sage Mobile Payments

    View all topics

    Girl Scouts Accepting Payments through Paya Mobile Payments Application

    Why doesn't my card swiper work with my Paya Mobile Payments App?

    How to Create a Username and Password for Paya Mobile Payments

    Paya Simplified Boarding

    View all topics

    What is Paya's Simplified Boarding?

    Why is Simplified Boarding important?

    What information will be required through Paya's Simplified Boarding?

    Paya Exchange (PEMS)

    View all topics

    Bankcard Gateway Decline Codes

    Paya Exchange FAQ

    Transaction Status: Expired

    Payment Center

    View all topics

    Processing a Credit Card Transaction in the Payment Center

    What is the Payment Center?

    Retrieving Transaction(s) in the Payment Center

    Gateway EMV

    View all topics

    Gateway EMV: Do I need to accept EMV Payments?

    Gateway EMV: What services does my account require to accept EMV?

    How long does a credit/refund take to reflect on a customer's bank account?

    Sage Payments Products

    View all topics

    How long are authorizations valid for?

    How long does a credit/refund take to reflect on a customer's bank account?

    Paya EMV Mobile

    View all topics

    Compatible Phones for Paya Mobile EMV

    Paya EMV Mobile

    How do I use the USB cable packaged with my card reader?

    Merchant Self Directed Portal

    View all topics

    How do I reset my password for the Merchant Self-Directed website?

    Latest Articles

    Paya Hosted Webinars Paya Webinars Maintenance and Service Interruption Alerts AR8003-C2P Click2Pay Interface - 7.10 (2022) Sage 100 - 7.10 - AR8000-VCC Paya AF Credit Card Interface (VelocIT)

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Quick links

    Haven't found the answer you're looking for? Contact Support

    Knowledge Base Software by