Data required to process Level 2 and Level 3 purchasing cards

The benefits of processing Level 3 credit card transactions

Credit Card Processing Best Practices

How can I get a copy of my contract with terms and conditions?

Can I reactivate my closed merchant account?

Can I accept WEX and Voyager fuel cards?

Why does the sales volume reported on my 1099K form not match what is reported on my monthly statements from Paya?

How to add a Diners Club card to an account

What are the most common Interchange Downgrades?

What is IIAS and Why is it Important?

EIN/TIN number for Paya

What is daily discount?

How do I change the Guarantor, or Principal on my account?

How do I change my DBA Name or Address?

Where can I obtain a copy of the current Paya W-9 Form?

How can I connect my Sage merchant account to Payflow Pro?

What is MATCH Report and why would a merchant be terminated if found on this list?

Why was I charged an Early Termination Fee (ETF) when I closed my account?

How can I change my Tax ID?

What is a SIC code and where can I find further information about them?

Helpful Resources for New Customers

How to read a merchant statement

How do I enroll in paper statements?

VIDEO: How to view merchant statements within Sage Payment Center

What is an international credit card?

How to accept Flexible Spending Account (FSA) cards and Health Reimbursement Arrangement (HRA) cards

Why did I stop receiving emails from Paya?

How do I change my bank account number on file?

What is a tampered terminal?

What is a common VISA Interchange Downgrade?

How can I request to have my volume limits raised?

Why am I being charged $1 after every transaction I process?

What do I need to do to process EBT?

What is a common DISCOVER Interchange Downgrade?

What is a common MASTERCARD Interchange Downgrade?

Are assessments the same for all credit card processors?

What is the support number for Paya Check 21?

How do I change contact information on my account?

How do I validate my foreign tax status?

May I run Canadian checks through my virtual terminal?

Basic requirements to updating merchant account information online

What is the phone number for Dialpay?

How do I receive a copy of my 1099-K for ACH processing?

Collections Payment Form

What is the cut-off date or deadline for Rate or Fee Changes?

I didn't receive my monthly statement

Glossary term: EMV

VIDEO: How to utilize transaction reporting within Sage Payment Center