Product

Paya Connect

Description

A Merchant can set a recurring transaction to end on a specific date. Usually, this is done during the setup of the transaction by selecting the option to end the recurring series after a set number of transactions. However, a Merchant can also set an end date on an ongoing transaction by following the steps below. It is important to note that you cannot set an end before the next scheduled run date you will need to either delete the recurring transaction or set the transaction as inactive.

Resolution

1. Navigate to the 'Locations' section from the menu on the left of the page, and select your location. 
2. Click on the 'Contact' tab, and select the contact that has a recurring payment that needs to be edited.
3. Click on the' Actions' button for the recurring payment under the 'Recurring Billing' section:

1. Select 'Edit':  

1. In the 'Edit Recurring' section, click on the 'End Date' line and use the calendar to select the date:

1.  Click 'Save'.

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