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    Maintenance and Service Interruption Alerts

    Revised Date for Upcoming WSDL Access Changes

    Due to security requirements, Paya will no longer provide public access to WSDLs. This update was released to our sandbox environment on Saturday, April 22, 2023. Our release to the production environment has been rescheduled for Wednesday, May 24, 2023, at 9 AM EDT

    Important - Possible Required Action: If your gateway integration currently relies on WSDLs to process transactions with Paya, and you have not already requested and received the WSDLs directly from us, you may lose the ability to process transactions once this configuration change is made. 

    If you need access to the WSDLs, please contact integration@eftsupport.com.


    Q2 2023 Quarterly Maintenance

    6/17/2023 12:00 AM - 6:00 AM EDT 

    As a reminder, Paya will be performing system maintenance on Saturday, June 17th, 2023, between 12:00 AM and 6:00 AM EDT. Systems and processing may experience a brief loss of connection during this time. 

    For questions or concerns please contact us at CustomerSupport@eftsupport.com.   

    For any further updates please feel free to check the online knowledgebase: https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts

     

    Please see the following TSYS system maintenance schedule for May 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


    Please see the following TSYS system maintenance schedule for June 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:



    Please see the following TSYS weekly system maintenance schedule for May 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


    Please see the following TSYS weekly system maintenance schedule for June 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:



     



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