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    Maintenance and Service Interruption Alerts

    Paya Connect Sandbox Updates

    Scheduled updates are set for release in the Paya Connect Sandbox on September 25, 2023. You will receive an email with all the details in our upcoming newsletter. If you have any questions, please contact us at SDKSupport@paya.com


    Q3 2023 Quarterly Maintenance

    9/16/2023 12:00 AM - 6:00 AM EDT 

    As a reminder, Paya will be performing system maintenance on Saturday, September 16th, 2023, between 12:00 AM and 6:00 AM EDT. Systems and processing may experience a brief loss of connection during this time. 

    For questions or concerns please contact Partner Support at 1-800-261-0240 or email at PartnerManagement@paya.com

    For any further updates please feel free to check the online knowledgebase: https://support.paya.com/44510-knowledgebase/308786-maintenance-and-service-interruption-alerts


    Q4 2023 Quarterly Maintenance

    10/21/2023 12:00 AM - 6:00 AM EDT 

    As a reminder, Paya will be performing system maintenance on Saturday, October 21st, 2023, between 12:00 AM and 6:00 AM EDT. Systems and processing may experience a brief connection delay during this time. 

    For questions or concerns, please contact us at CustomerSupport@eftsupport.com


    Please see the following TSYS system maintenance schedule for September 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


    Please see the following TSYS system maintenance schedule for October 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:



    Please see the following TSYS system maintenance schedule for September 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:


    Please see the following TSYS system maintenance schedule for October 2023 below:

    Monthly Releases: Contains our major product and system enhancements. 

    Dates, Systems, and Potential Impacts:




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