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    How do I update my password in Paya Connect?

    Product

    Paya Connect    


    Description

    Paya Connect requires a password update every 90 days to maintain proper security protocols.


    Resolution

    After logging into Paya Connect, a user is presented with a blue pop-up message in the right-hand corner of the screen giving a date for when the password will expire. Follow the steps below to update your password:


    1. In the upper right corner find your name and click the drop-down arrow:



    1. Select the 'Change Password' option from the menu:



    1. Follow the prompts to complete the password reset:


    If you have questions or require additional information, please contact us and we will be in touch with you shortly.



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