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    How to customize the credit card order confirmation emails in Paya Exchange

    Description

    How do I customize my credit card order confirmation emails?


    Resolution

    After signing into the Paya Exchange, launch the Virtual Terminal mini-app to customize the emails. First, go to:

    • The settings option is located on the top right corner of the page
    • Go to the Email Notifications > Credit Card Order Confirmation to make changes to the email sent when receiving bankcard transaction approvals
    • Go to the Email Notifications > Virtual Check Order Confirmation to make changes to the email sent when receiving bankcard transaction approvals
    • Click 'Save' to update the settings


    If you have questions or require additional information, please contact us and we will be in touch with you shortly.



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