Please check the following setting:

1. Press Menu
2. Enter the password: current date, usually in MMDDYYYY format, and press Enter
3. Choose Merchant Options
4. Choose Receipt Print
5. Choose Receipt Copy
6. Choose Always 2 Copies
7. Press Menu until you are back to the credit sale screen

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly