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    How do I void a credit card sale after the settlement process?

    Voiding a Credit Card Sale after the Settlement Process

    Description

    Can I void a credit card sale after it has been settled for payment?


    Resolution

    Settled transactions are all processed and transmitted to the card Issuing Bank and cannot be voided by the Merchant. However, you can rectify an unwanted sale by offsetting via a credit/refund transaction.


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