Enabling or disabling shipping options in Shopping Cart and Express Pay

Products:

Shopping Cart

Express Pay

Description: 

Merchants who use either Express Pay or Shopping Cart can configure their account to allow or suppress the acquisition of Customer shipping information.

How and where in the Virtual Terminal would you make such changes?

Resolution:

1. After you’ve logged into the VT Admin Tool, please click on the “Shopping Cart” Menu on the menu bar. And click on the "Shipping Options" link from the drop down list.
   
   
    
2. Click on Click on the down arrow beside the Shipping option field, and select “Web delivery” from the drop down. The default option is typically set to “None.”
   
   
   
   
   

3. After making your selection, please, click on the “Update Settings” button to save the changes.
   
   
   
   

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.