Please, make sure that your Sage Software is installed on your Workstation (if applicable).

Using the Email Address below, contact our implementation Team to start the process of setting up your Payment Processing: MerchantReadiness@nuvei.com

Please search the Paya Knowledgebase for a solution: support.paya.com
 
OR

Contact the Paya VT Support Team: 1-877-470-4001 (Monday - Friday: 8 AM – 10 PM; Saturday/Sunday: 8 AM– 8 PM EST/EDT)

In addition to the reports found in your Sage Software, you may also review your transactions history from your Sage Virtual Terminal found in the Paya Exchange Management System that you can access from the following website: sageexchange.com

Note: If you do not have access to the aforementioned web portal, you may log into myvirtualreports.com/virtualreports
 
OR 

Contact the Paya VT Support Team: 1-877-470-4001 (Monday - Friday: 8 AM – 10 PM; Saturday/Sunday: 8 AM – 8 PM EST/EDT)

For help with Sage One functionalities, please reach out to us below: 

• Please call: 1-866-835-9301 (Option 2) Monday - Friday: 9 AM – 8 PM EST/EDT
• support.sageoneca@sage.com
• Live Chat from the top-right menu of the Sage One Software

 
Sage One Training Resources:

• Search the Sage One Knowledgebase for solutions.
• Visit our comprehensive user forum for Sage One Discussions and Tips.
• Visually explore the product with Sage One Video Tutorials.