Description
Why am I receiving an encryption or script error when I try to enter my Merchant information into Sage 50?
Resolution
If you receive a script error and/or encryption error when attempting to enter your Merchant ID (MID) and Merchant Key (MKEY) into Sage 50 (formerly Sage Peachtree), it may indicate that your company encryption needs updating.
To do this, please make sure that all users are logged out of Sage 50. Then, from the 'File' menu, select 'Update Encryption'. This process may take a few minutes. When complete, try entering your MID/MKEY again.
If the error persists, please contact Sage 50 Technical Support.
You may also be interested in:
- Setting up Sage 50 for credit card processing
- Contact information for sales or support for all Sage North America products
If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.
