Product
Sage Exchange Desktop 2.0.2.14
Description
In some cases, the Sage Exchange Desktop (SED) update 2.0.2.14 will not completely install without proper administration privileges for each desktop installation. A workaround will allow access to the most current version of SED.
Resolution
- Download the attached file
- Open the following:
- C:> Program Files (x86) > Sage Payment Solutions > Application Deployment > Applications > 26A46608D5AA4BF6BA5D5EEA1376D09A >
Note: If you do not have this folder path you will have to reach out to your System Administrator to have them complete the installation.
- C:> Program Files (x86) > Sage Payment Solutions > Application Deployment > Applications > 26A46608D5AA4BF6BA5D5EEA1376D09A >
- In the "26A46608D5AA4BF6BA5D5EEA1376D09A" folder you will find previous software versions; drag the extracted file from the attached file.
- Once you have placed file 2.0.2.14 into the referenced file above. Go to the System Tray and exit the SED application by right-clicking on the SED icon and clicking exit.
- Finally, open the folder for 2.0.2.14, and find the SageExchange application right-click and Run as Administrator.
- Note: You may be required to enter Administrator credentials.
If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.