Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Can I receive a call when processing a transaction in Sage Mobile Payments?

    Receiving calls when processing a transaction in Sage Mobile Payments

    Description

    If I receive a call or text message while processing a transaction in Sage Mobile Payments, will it cause an error?

    Resolution

    Your transaction will not be affected if your cellular provider allows simultaneous data and cellular communication. These carriers are GSM and require a SIM card -- for example, AT&T. CDMA carriers do not support simultaneous cellular/data. Please contact your carrier to verify which type of service they use.

    In the event of an interrupted transaction, we strongly recommend checking www.mysagemobile.com to see whether or not the transaction was approved before attempting it again.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.



    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Knowledge Base Software by