Administrator unlocking a user once they have been locked out of the Virtual Terminal

Description

Can the administrator unlock a user once they have been locked out of the Virtual Terminal?

Resolution

The VT administrator has access to add, remove, configure, lock and unlock users in the Virtual Terminal under Configuration/User Management. To unlock a user, simply locate their User Name and click Unlock. To lockout a user, click Lock.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.