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    Can voided transactions be undone?

    Can voided transactions be undone?

    Products

    Sage Virtual Terminal; Sage Exchange; Sage Software

    Description

    No, it is not possible to undo a void.

    Resolution

    You will need to generate a new authorization on that card. When a transaction is voided it sends a message to the bank to release the original authorization.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.



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