Please Note: The Sage Virtual Terminal has been updated to a newer version that offers new features and functionality of the program. This article refers to the previous version. For instructions on using the new Sage Exchange Virtual Terminal, please visit: New Sage Exchange: Frequently Asked Questions.
Difference between Recurring History and Account History
Description
What's the difference between Recurring History and Account History?
Resolution
Located on the Recurring > Transactions page, these two options generate slightly-different reports:
- Recurring History looks for recurring transactions from that customer record, regardless of any changes to the credit card number.
- Account History looks for any transactions to the credit card number on file for that customer record, including both recurring and manual transactions.
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