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    How to Process a Transaction in the Virtual Terminal without an Address

    Please Note: The Paya Virtual Terminal has been updated to a newer version that offers new features and functionality of the program. This article refers to the previous version. For instructions on using the new Paya Exchange Virtual Terminal, please visit New Sage Exchange: Frequently Asked Questions.

    How to process a transaction in the Virtual Terminal without an address

    Description

    Does the Virtual Terminal require an address to process a credit card?


    Resolution

    The standard transaction page, located in the Transactions menu, requires a Billing Address to process a payment. However, it is also possible to run a transaction without an address by using the Quick Actions box. Select the Sale Transaction tab, and then uncheck the Require Address Fields box. This method only collects a name, card number, expiration date, and amount.


    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.



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