Product
Vx520
Description
How to perform a Full Download on Vx520 over an Ethernet cable
Resolution
*Please batch & settle out before proceeding with the next steps*
- On the terminal, Press both F2 and F4
- Input the password: 1, alpha key, alpha key, 66831. Then press Enter
- Select 2 (Download)
- Press Enter (Group id 1)
- Input the password: 1, alpha key, alpha key, 66831. Then press Enter
- Select 2 (Multi)
- Select 1 (Full)
- A prompt to clear previous software will display. Select 2 to Continue. Alternatively, the terminal may prompt you to delete the Grp1 file.
- Select 1 (Yes) to confirm
- At the top of the keypad, press 1st Purple key from the left to go to the next screen
- Select 3 (TCPIP)
- Press Enter when the word Download is highlighted
- Press 2nd Purple from the left to highlight Ethernet
- Press Enter
- Press Enter when the word Download is highlighted
- Select IP Address and enter 209.154.100.63
- Press Enter
- Select Edit (purple key on the far right)
- Enter 38013
- Press Enter
- Select Edit (purple key on the right) and Select TRUE for SSL
- Press Enter twice to bypass Block & Heap Size
- Confirm the displayed number is the V# on a sticker on the side or back of terminal (the letter "V" is replaced with the number 7)
- Press Enter 7 time until the Terminal displays Download.
- You will see 10 Dash which will turn to 10 Stars
- Please wait while the terminal completes the process
- An Idle Screen will display with two Prompts
- Press F3 on the side of the Screen for SOFTPAY-TSYS to access your Sale screen
- Enter the Authentication Code: 7, alpha key 3 times, 2, alpha, 4, alpha, 3 alpha key 2 times, 123. This should spell SAGE123. Then press Enter
- Key in the Business Zip Code (the Zip code that is on your sales receipt). Then press Enter.
If you have questions or require additional information, please contact us and we will be in touch with you shortly.