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    When a User Encounters the Tax ID Screen Prompt in the Payment Center

    Products

    Sage50 2016

    Sage100 2016


    Description

    Some Payment Center users in Sage50, 2016 Edition, and Sage100, 2016 Edition, may see a screen requesting a Tax ID or an application for payment processing when they already have an account with Paya.


    Resolution

    Sage50 2016

    • Confirm that you are using Sage50 2016.2 product update
    • Confirm that you have your processing account MID and MKEY entered in the Credit Card Service screen


    Sage100 2016

    • In the Company Maintenance, make sure credit card processing is enabled
    • In the Payment Type Maintenance, make sure you have a MID and MKEY entered for credit card payment types

    We're continuously working to expand the Payment Center user-based. And as we add more features to it, we will release any updated information to our customers who use other Sage Software Suites.



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