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    How to determine who processed a specific transaction in Paya Exchange


    How can I determine who processed a specific transaction in the Paya Exchange?


    Every transaction can be traced to a username and each user should be assigned an individual username within Administration > Users. Using a shared log-in is not recommended since there would be no way to determine the origin of a specific transaction.  

    To see which user processed a transaction, search for the transaction in the 'Virtual Terminal Mini-App', then select 'View'. In the transaction information section, it will list the user who processed the transaction.

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