Product

Ingenico iCT220

Ingenico iCT250

Ingenico iPP220 Pin Pad

Description

After updating to the newest software (to accept BIN 2 MasterCards), Ingenico terminals no longer can recognize the Ingenico iPP220 pin-pad. 

Resolution

If you have recently updated your iCT220 or 250 to accept BIN 2 MasterCards, the updated software is not compatible with the iPP220 pin-pad. Please contact Physical Support at 1-800-945-0985 to discuss solutions that will work with your iCT220 or iCT250.  

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.