Products

Merchant Resource Center

e-Select Plus

Description

Moneris Merchants who process through a Sage software product can void and/or refund a transaction from within the Moneris VT, also known as Merchant Resource Center or E-select Plus.

Resolution

To issue a refund in the Moneris e-Select Plus, please log into www.eselectplus.ca, and navigate to Reports, then Transactions.

Once you’ve located the initial transaction, select the refund/void checkbox to the right, and follow the on-screen steps to credit or void the transaction.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.