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    Sage 50 Setup Guide

    Issue Action
    My Paya merchant account was just approved. What do I need in order to start processing transactions in my Sage 50 Software?  

    Please make sure that your Sage Software is installed on your Workstation (if Applicable)

    Using the Email Address below, contact our Readiness Team to start the process of setting up your Payment Processing:


    Issues with Sage Exchange Desktop (SED)

    Search the Paya Knowledgebase for a solution:
    Contact the Paya VT Support Team 877-470-4001 

    I have questions about fees, billing statement, & account changes.


    Contact the Paya Merchant Financial Support Team: 877-841-7014 

    For Chargeback inquiry, please call 866-637-5467


    How do I View/download daily or monthly transactions reports?

    In addition to the reports found in your Sage Software, you may also review your transactions history from your Paya Virtual Terminal found in the Paya Exchange Management System that you can access from the following website: www.sageexchange.com
    Note: If you don’t have access to the aforementioned Web portal, you may instead log into My Virtual Reports
    Contact the Paya VT Support Team: 877-470-4001



    Sage 50 US Technical Support:

    For help with Sage 50 CA functionalities. Chose a method.

    • Please call: 866-747-3888

    • Live Chat from the top right menu of the Sage One Software

    Sage 50 Training Resources:


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