October 8th, 2025: 

*Update: Our Technicians and Developers have now resolved the error that impacted the functions to the report export options. All users should now be able to use the file option to select the file preference to lead to the download report results. For more questions or further assistance, please Support during hours of operation or you may refer to submitting by email to support.paya@nuvei.com.
  
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Previous October 7th, 2025; Page Error: “Sorry, you have been blocked. You are unable to access to myvirtualreports.com".

Paya/Nuvei Support were notified from users that experienced an error in session for www.myvirtualreports.com, commonly when using the Export option in the Daily Batch Summaries menu. Our Technicians & Developers are identifying this error and will continue progress towards a resolution at this time. We will announce further once a restoration has been made. Should any further assistance is needing with Reporting details, you may also submit your questions and details to support.paya@nuvei.com for more information.