Description

How to reverse a credit memo in Sage 50 CA?

Resolution

To reverse a credit Memo in Sage 50 Canadian Edition, please follow the steps below:

1. Open up the Payment or Receipt window
2. Select your customer or vendor and you will see the credit memo under the 'Payment Amount'. Clicking on it will pre-fill an amount and simply post it to reverse the credit memo.

Note: It is not possible to delete the entry itself but reversing it will offset the charges.