Description
Moneris’s iPP320 terminal requires a driver to be installed on the end-user computer before using it. And in cases where the Merchant may be using a non-supported OS on their computer, they may encounter the following error message:
Resolution
Moneris’s iPP320 driver (Telium USB Jungo driver) is only compatible with the following versions of the Microsoft Windows Operating System:
- Windows XP 32 bits and 64 bits
- Windows XP Embedded
- Windows Vista 32 and 64 bits
- Windows 7 32 and 64 bits
- Windows 8 and 8.1
- Windows Server 2008
- Windows Server 2008 R2
If you do not have one of the above-mentioned Operating Systems on your machine, it will prevent you from installing the Ingenico Driver.
If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.
