Description

Can I void a transaction in Sage 100?

Resolution

Yes, a deposit/sale or a payment/pre-post authorization (AuthOnly) that has been captured (PriorAuth) can be voided in the Sage 100 software. The transaction must be in the credit card open batch. 

To void a credit card transaction, delete the sales order and/or invoice in Sage 100 and a message will appear to void the transaction.  

Please Note: "AuthOnly" transactions cannot be voided in Sage 100.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.