What are some frequently asked questions about the Advanced Fraud Protection service?
Advanced Fraud Protection frequently asked questions
What decline code is associated with the Advanced Fraud Protection service?
930000 - Fraud Risk
Is their a fee for this service?
Yes. Please see your Paya sales representative for pricing details
What transactions are reviewed by this service?
We are only including transactions entered via a customer-facing interface. This applies to transactions entered using "Donate Now", the "Shopping Cart", "Payment js" and the "Sage Exchange Virtual Desktop"
How do I disable the service?
A ticket must be submitted to our to risk department including details on why you want to be removed from the service.
Can I bypass AFP if I believe the transaction isn't fraudulent?
Running the transaction manually in the VT would bypass the AFP service. Note: the gateway risk control settings, such as AVS and CVV, can still decline the transaction.