August 21st, Sage software unable to Process ACH through Paya Connect Desktop(RESOLVED)

Nuvei Ops identified & resolved a function error with ACH processing that impacted users with Sage software and Paya Connect Desktop methods to the Core Legacy gateway. Developers have now made the necessary adjustments to correct the interface field element for the Class indicator drop down selector. All users should now see a parameter to select and submit to complete process for authorization.

 

Before Resolution:

After Resolution:

For more assistance, please contact Merchant Support Services at 800-261-0240 or send email to support.paya@nuvei.com.