Description

How do I process a credit/refund in Sage DacEasy Point-of-Sale?

Resolution

1. Select a valid/previously-processed receipt from the 'Receipt Number' field.
2. A prompt appears with the following choices: 
   1. Reissue
   2. Refund
   3. View
   4. Reprint
   5. Exit
   6. Help
3. Select 'Refund'
4. Click 'OK' or F10 to accept the information.
5. The Sage Exchange dialog window will appear, you can enter any necessary information and press 'Submit' when ready.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.