Description

How to reverse a credit memo in Sage 50 CA?

Resolution

To reverse a credit memo in Sage 50 CA Edition, please follow the steps below: 

1. Open up the payment or receipt window.
2. Select your customer or vendor and you will see the credit memo under the 'Payment Amount'. Clicking on it will pre-fill an amount and finally, simply post it to reverse the credit memo.

Please Note: It is not possible to delete the entry itself, but reversing it will offset the charges.