Description

Moneris’s iPP320 terminal requires a driver to be installed on the end-user computer before using it. And in cases where the merchant may be using a non-supported OS on their computer, they may encounter the following error message:

Resolution

Moneris’s iPP320 driver (Telium USB Jungo driver) is only compatible with the following versions of the Microsoft Windows Operating Systems:

• Windows XP 32 bits and 64 bits
• Windows XP Embedded
• Windows Vista 32 and 64 bits
• Windows 7 32 and 64 bits
• Windows 8 and 8.1
• Windows Server 2008
• Windows Server 2008 R2
   

Not having any of the above mentioned Operating Systems on your machine will prevent you from installing the Ingenico driver.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.