Can voids and refunds be processed in the Sage 50 software?
At this time, voids and refunds cannot be processed in the Sage 50 software. To process these transactions, you will need to access the Virtual Terminal. Once you've selected to void or refund, you will need to enter a 'Credit Memo' in Sage 50 to offset the original sale. Click on the links below to learn how to void and/or refund transactions:
If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.